FAQs

1. How can I contact you?
You can reach our customer support team via email at support@sleabeauty.co or through the contact form on our website. We aim to respond within 24-48 hours.

2. Where are your products shipped from?
Our products are shipped from our fulfillment centers located internationally to ensure fast delivery to your location.

3. What is your refund policy?
We offer a 30-day refund policy on all products. If you're not satisfied, contact us within 30 days of purchase for a refund.

4. How long does shipping take?
Shipping times vary depending on your location, typically ranging from 7-21 business days for standard delivery.

5. Do you offer international shipping?
Yes, we ship to most countries worldwide. Shipping costs and delivery times will be calculated at checkout based on your location.

6. Can I track my order?
Once your order ships, you'll receive a tracking number via email so you can monitor your package in real time.

7. What payment methods do you accept?
We accept all major credit cards, PayPal, and other secure payment options available at checkout.

8. Are your products authentic?
Yes, all products sold on our store are genuine and sourced from authorized distributors.

9. Do you offer bulk or wholesale orders?
For bulk inquiries, please contact our team directly at support@sleabeauty.co to discuss pricing and availability.

10. What should I do if my order arrives damaged?
Contact us immediately with photos of the damage. We'll work to resolve the issue with a replacement or refund.